The asset management app is the foundation of our FSM suite. You can register your assets and manage them accordingly. You can note the tools and spare parts that are relevant to the asset, helping technicians prepare for and execute jobs effectively. If you don’t have a system for asset management, this is a must-have in your journey of digitizing your field service management process.

When work orders are created they need to be assigned to and scheduled with the right service technician. This can be done based on skills, availability, location and commute time or other criteria. This application can automatically schedule your resources according to a trained algorithm or simply offer job suggestions, which your planners can manually overwrite if needed.

Data collected from across the FSM suite of applications is made available for analysis, such as for data driven maintenance. The app can automatically generate work processes, drawing on data from any IoT systems you employ. It can alert service managers to predicted outages and if you require, automatically create a work order which can be routed right on time to the most suitable technician.

With this app you can track asset health in real time. You can manage asset performance and create work order service jobs like maintenance, repairs and other operations. With the remote monitoring app you can also analyze the data of your assets in order to enhance your maintenance process and move towards a data driven maintenance strategy.

This app allows the selected technician to accept work order(s), then automatically receive all the information needed to successfully execute the job. Digital work instructions are provided, bills of material, details of relevant spare parts and tools, compliance, health and safety and more. The app also guides the technician with a suggested workflow to execute the job. Automated invoice generation is offered too.