Just as individual customers increasingly make purchases online, business customers also expect the ability to independently select, compare, and configure products. Clients no longer have to call or write to find out the (indicative) cost of a product.
The time it takes for a customer to receive a quote is sometimes more important than the price of the quote itself.
Making quotes incurs costs. Automating the process of generating quotes, such as allowing customers to independently request quotes through an ordering system, can create a significant competitive advantage.
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In the heart of every successful business lies the foundation of a well-organized and efficient system of records. This system, composed of vital tools such as ERP (Enterprise Resource Planning), PIM (Product Information Management), and CRM (Customer Relationship Management), acts as the central hub for data storage, processing, and management.
It serves as the backbone for all essential operations within an organization, allowing for precise record-keeping, streamlined workflows, and data-driven decision-making.
The other half of our dual sales process framework comprises B2B and Distributors Portals, which are revolutionizing the way businesses engage with their partners and customers. This portal, equipped with CPQ (Configure, Price, Quote) tools, documentation repositories, comprehensive overviews, and robust sales support functionalities, acts as the face of an organization's sales strategy.
It offers a user-friendly interface for clients and distributors to explore, configure, and request quotes for products and services.